Occupy PR 2012

Occupy Wall StreetThe Occupy Movement is barely 3 1/2 months old but its impact and on politics and culture, and communication, is deep and far-reaching. The “Twitter Revolution” and the Arab Spring begat the youth confrontations in NYC, around the U.S. and the world. The Digital Revolution is evolving through surprising permutations.

Whatever their goals, whether this Movement peters out or builds and adapts, the Occupy people know how to use the tools of technology, and the power of street theatre, to shape and drive messages.

The Occupy Movement is the communication story of 2011 and it catapults us into a raucous, uncertain Presidential campaign in the U.S., an economic crisis gripping Europe, and Arab upheavals that continue. It’s an exhilarating and frightening time for communication.

Facebook is no longer a novelty. Neither is Twitter. LinkedIn has matured into the staid professional/social site that withstands fashion. What social communication platform will ascend in 2012? How do we get messages across when college students are willing to take to the streets and wear their arrests like proud badges?

It’s obvious and a cliche but story and personality prevail. PR people are often ignorant of what makes a story. They think that whatever drivel a client is flogging will interest a journalist or engage an audience.

This year I found that we have to think more creatively, like advertising and marketing people, and we need to take more risks to get client messages across. We have to create News Bureaus that push out content through multiple streams, textual, graphic, and video. We have to be nimble and aggressive. In other words, we have to think like the Occupy people.

I’m blown away by the Occupy rapid mobilizations, the live feeds, the news sites that are replicated throughout the world, printing a quality newspaper, dramatic photo ops. They have no leaders and no money but their communications structure beats million dollar PR campaigns hobbled by bureaucracy, ridiculously high professional fees, and an unwillingness to take risks. It should be a very interesting 2012 in PR.

My Fav Ask Obama Twitter Question

Ask Obama Twitter Question

Twittering Osama

A media alert went out just before 9:45 PM Eastern Time that the President would “address the nation” at 10:30. But a mere five minutes for the speech started, Keith Urbahn, the chief of staff for the former defense secretary Donald Rumsfeld, tweeted a bombshell: “So I’m told by a reputable person they have killed Osama Bin Laden. Hot damn.”

Cairo’s Facebook Flat

A new generation of Egyptian revolutionaries, ensconced in a communal apartment, are trying to bring down President Hosni Mubarak’s government by broadcasting the revolt in Tahrir Square on Facebook.

#Egypt Twitter Feed

Events are moving very rapidly in Egypt. Some reports say cell phone service is back on, Internet is still down. Twitter news still streaming in from outside sources. See below for #jan25 Twitter feed, also carrying Egypt news echoed through Twitter. Private jets are departing Egypt. The wealthy are fleeing. Masses of people and the Army are bonding.  An extraordinary scene.

Twitter Calls for Freedom of Expression in Egypt

Amidst Egypt Internet Outage, Twitter Issues Support for Freedom of Expression

twitter logoIn the wake of reports that Internet access has been severed in Egypt, Twitter on Friday issued its support for the free flow of information on the Web, though it did not specifically mention Egypt.

“Our goal is to instantly connect people everywhere to what is most meaningful to them. For this to happen, freedom of expression is essential,” Twitter co-founder Biz Stone wrote in blog post. “We don’t always agree with the things people choose to tweet, but we keep the information flowing irrespective of any view we may have about the content.” See full PC Magazine story

Going out on top – happy new year

I’ve always been a sporadic blogger so it’s not that big a stretch to become a non-blogger – at least in this forum. Business has been booming – taking an increasing portion of my time. We’ve re-designed our website, re-calibrated (I love that word) our business and I can’t pay attention to this blog anymore. But, everybody likes to go out on top, so I find some small degree of solace knowing I am STILL the #1 Sidewiki comment on the Twitter homepage!

Mark Rose #1 Sidewiki comment on Twitter homepage - for the moment

Blogging less here means I have more time to read blogs I enjoy. My favorite blog: 3QuarksDaily.

Blogging less here also means I can pay more attention to my theatre blog, where my heart is these days: markrosenyc.com

All bloggers should support the struggle for freedom in Iran. Image below from Tehran 24 | also check FRONTLINE: Tehran Bureau for updates and THE LEDE, The New York Times

Iranians fight for free speech

Five PR bloggers worth following, derived from random scans of intelligence, original thinking and personality in the PR blogosphere: #1 tomforemski – leadoff batter | #2 occamsrazr – the Leonard Cohen of PR bloggers | #3  [chrisbrogan.com] – the merry prankster of social media | #4 Richard Edelman - the Philip Roth of PR | #5 Loren Feldman – incendiary pupeteer

Some favorite posts:

HAPPY NEW YEAR. Peace. Health. Freedom. Prosperity.

PRBlogNews, launched June, 2005. Archived, December 30, 2009.

PR/Media Week in Review 10-11-2009

New York Daily News David LettermanLetterman started the week on a guilt-trip with his wife about all the creepy things he has been doing, including ‘the women’ – not just ‘woman’ -  he has been sleeping with. His on air confession/campfire funny story was widely seen as a PR masterpiece but it was his subsequent stumbling and bumbling and fear – will I lose my job? Lose my marriage? – that played like a real life serial drama, fueled by media speculation, that boosted ratings and kept advertisers in place. Remember Johnny Carson also had brief – very brief – moments of on air intimacy, a breaching of the late night show game face, that played well.  It doesn’t help Letterman that the protagonist in this story, the would-be extortionist, has a pit-bull media hungry attorney who is avery aggressive about spinning ‘the rest of the story.’ Meanwhile,  Letterman is virtually muzzled by his position and, presumably, his wife. How many times can you say you’re sorry?  It’s been reported that Rubenstein is representing Letterman, of course. It’s now in the stage of PR for a highly-public legal case. Maureen Dowd nailed it in her op-ed column Men Behaving Madly.

Twitter the YankeesSo much of baseball is PR. On field quick interviews. Long, post-game press conferences. Crisis communication – the latest steroid story, moving a team to another city. New York is the media capital of the world and the Yankees are the #1 sports franchise in history and they have been supplying drama, making news, all season long and now big-time in the post season. Manager Joe Girardi calls Yankee Stadium, and by extension any ballpark the Yankees play in, ”the big stage.” We’ve been waiting for A-Rod take take his star turn on the big stage and this could be the year.

This year A-Rod has learned that despite the $25 million a year he gets to work, his pimary obligation is to HAVE FUN. He learned that from Mark Texeira, who is an aw-shucks, hard running, uncomplicated, un-pretty home run banger who is also a dazzling fielder – a guy who full-throttle loves playing baseball. And Texeira does all this for a measly $180 million over eight years, $2.5 million a year less than A-Rod. As long as the Yankees play like this, nobody will quibble over those salaries.

The real story is that you can now Twitter the Yankee game right from the MLB site. Always be Twittering, pitch to pitch, that great swell of Yankee tweets if you can’t pay $1,000 a ticket to be there in person.

This week we launched Who is Worth Following, a continuing PRBlogNews series based on random scans of intelligence, original thinking and personality in the PR blogosphere: #1 tomforemski - batting cleanup | #2 occamsrazr – the Leonard Cohen of PR bloggers | #3 #4 and #5 coming next week.

P.S. – There in no truth to the rumor that Barack Obama is up for the Cy Young Award, based on the pitch he threw out opening day.

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Google Sidewiki is PR Game Changer

The gig is up.  Any client who thought they could escape social media is now in it, whether they like it or not. Google Sidewiki, launched a couple of days ago, is a PR game changer – it exemplifies, perhaps more than any other application, how social media has infiltrated all communication and can undermine any PR strategy that does not consider social networks.

Here’s how Google spins it: What if everyone, from a local expert to a renowned doctor, had an easy way of sharing their insights with you about any page on the web? What if you could add your own insights for others who are passing through? In other words – what if Google can turn everybody into a content producer and then rank and control all that content?

Google SidewikiNow they can, and they will.It means that on this blog page you, or anyone with an easily installed Google Sidewiki app, can write notes that are then visible to anybody else. The general public – adversaries, friends, competitors, your nephew - can enhance your web page without your consent or knowledge.

This is what it looks like (left). In a way, every web page is now a blog, with unmoderated comments open to everyone.

Google will somehow rate these Sidewiki comments, through one of their mysterious algorithms, and present the most relevant first. You Sidewiki comments are then stored in your Google profile.  Sidewiki comments can be Tweeted, emailed, Facebooked.

So, my buried Google Sidewiki comment “Mark Rose is a big fat idiot,” follows this blog forever, and can be blasted out through other channels. Only Google could come up with something this insidious and mind blowing. Google Sidewiki is ready for Internet Explorer and Firefox, soon for Google Chrome. Download Google toolbar with Sidewiki.

What does this mean for public relations?

It means that all clients are now IN social media, whether they know it or not. Google is further connecting social media channels and controlling major social networks, such as Blogger and YouTube.  This is further proof, if we needed any, that a PR strategy that does not include social media has a huge hole in it.

Three questions to ask:

  1. What’s your social media PR strategy?
  2. What’s your Wiki strategy (Wikipedia, Wikimedia, Google Sidewiki)?
  3. What is your social media news creation and delivery mechanism?

These can seem like esoteric questions but just asking them moves you in the right direction. The primary function of PR is no longer “How do I get the media to cover me?” It’s now “How do we impact our audience through our own media?” Google Sidewiki further re-defines media, when anybody can ‘report’ their opinions and facts on any web page, or words, phrases, or sections of a web page. What makes this frightening from a PR perspective is that all this content is subject to Google’s ever-changing algorithms. It makes Google the most-powerful social media company out there.

From Google: In developing Sidewiki, we wanted to make sure that you’ll see the most relevant entries first. We worked hard from the beginning to figure out which ones should appear on top and how to best order them. So instead of displaying the most recent entries first, we rank Sidewiki entries using an algorithm that promotes the most useful, high-quality entries. It takes into account feedback from you and other users, previous entries made by the same author and many other signals we developed.

Twitter Down Again

Twitter is still defending against denial-of-service attack. It is down again. See Twitter status blog for updates.

See Twitter founder Biz Stone’s blog.

See The New York Times ‘Twitter Overwhelmed by Web Attack’

TechCrunch: The Anatomy of the Twitter Attack

Gawker: Twitter Attack Brings a Day Without Social Media