Posted in Blog news, Case studies, News, PR Blog Practices, PR Practices on Feb 23rd, 2007 1 Comment »
Two days ago I posted about the odd two words that jump out in the much heralded new jetBlue Bill of Rights. Money will be given to passengers for delays due to a … Controllable Irregularity. It is comforting to see that a host of other bloggers, many of them hardcore travelers, are just as dumfounded. What the @#*! [...]
Posted in Case studies, News, PR Practices on Feb 21st, 2007 1 Comment »
The jetBlue horror story of travelers interminably stuck in planes as cancelled flights stacked up due to ice storms, has become legend. Many other airlines face the same difficulties due to weather emergencies but the focus was intensely on JetBlue this time for two reasons:
1) JetBlue has a stong compact with its Customers (capital “C”) and is supposed to be different. 2) [...]
Posted in Blog news, Case studies, PR Blog Practices, PR Practices on Jan 25th, 2007 No Comments »
Since I wrote the post What The Hell is Going on at Ford?, July 24, 2006, I have kept a close eye on Ford. How could you not? They are major business news - one of the goliath Top Three US auto companies fighting for its life. The question six months ago was: can its Bold Moves [...]
Posted in Case studies, PR Practices on Sep 29th, 2006 No Comments »
Is there a bottom to this story? If so, we’re not close to reaching it. Spy vs Spy at H-P escalated to the public humiliation phase when chagrined and seemingly clueless corp execs are shamed by Senators who are usually subjected to this kind of scrutiny by their constituents. All that pent up Senatorial rage.
Characters [...]
Posted in Case studies on Sep 21st, 2006 No Comments »
As we predicted, new revelations at H-P are elevating the Spy vs. Spy boardroom drama to another level. An article in The New York Times yesterday (registration required) recounts an H-P executive branch that seems as out of control as the Nixon Whitehouse. So far today the stock is down 4% and CEO Hurd is going to [...]
Posted in Case studies, News Roundup, PR Practices on Sep 12th, 2006 No Comments »
This is the news from MarketWatch/Dow Jones: Hewlett-Packard Co. said Tuesday that embattled Chairwoman Patricia Dunn will retain her position until the company’s January 2007 board meeting, when she will be replaced by company Chief Executive Mark Hurd.
The timing is about right. We suspected that she would be axed around now, with Hurd consolidating power. [...]
Posted in Case studies on Sep 8th, 2006 2 Comments »
I would like to be more eloquent and insightful but … the mess at Hewlett-Packard just leaves me shaking my head. Masked identities, accessing phone records of reporters and Board members, private eyes, spying on their own Board members. What sort of hubris and cunning drives that sort of corporate behavior? So far, the only [...]
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